Sarah’s Story

Sarah S. came to ARCH Energy after major spinal surgery that left her immobilized and needing assistance with all of her routine activities.

“The ARCH team assessed my needs and took charge in all areas — pain management, physical and occupational therapy, nourishment and personal hygiene/care,” says the 48-year-old from Marion, Ill.

“The therapy department is experienced and the employees truly worked as a team to achieve the best results for my recovery.”

Sarah struggled at her early attempts to regain mobility. But with the therapy team’s customized care plan, Sarah was soon able to walk with a walker, navigate stairs and perform exercises.

“The therapy department is experienced and the employees truly worked as a team to achieve the best results for my recovery,” Sarah says.

Sarah was also impressed with ARCH’s round-the-clock nursing care.

“The nurses and their staff cared for me in a professional, yet kind, way. No matter what hour of the day or night, I could count on them for assistance,” she says. “Overall, the friendliness of everyone on the staff stands out as one of the best parts of my experience at ARCH.”

And she has many positive things to say about ARCH’s amenities, activities and upbeat atmosphere.

“The dining room was very busy during meal times with varied menus — including a salad bar that was offered every day during lunch,” Sarah says. “And it was also busy during activity times as well.

“One of the highlights of my stay was a visit from an Elvis impersonator.”

After six weeks, Sarah condition was much improved, and she was able to return home, perform daily activities and finish her therapy on an outpatient basis.

Says Sarah: “If you are in need of rehabilitation therapy, consider ARCH.”